Troubleshooting: Verifying Petrel Link

Question: I have downloaded the Petrel Link module from DUG's website and ran the installation. The installation was successful, but I cannot find it on my desktop or the Start menu! Where is it and how do I know it is there?

Answer: Installation of the Petrel Link module will not create a desktop or Start menu shortcut. It is not a software by itself, but a module inside Petrel. Verification of successful installation can be done through Petrel's plug-in manager or by checking the Petrel directory in your local disk.

Verify from Petrel

Verify from Petrel

For Petrel 2014 and later:

  1. Open the File menu.
  2. Select Options and click on Plugin Manager.

For Petrel 2013 and earlier:

  1. In Petrel, open the Help menu.
  2. Click on Ocean Plug-in Manager.


  1. In Ocean Plug-in Manager, verify that the DUG Insight Link is in the list of plug-ins.
  2. Click on DUG Insight Link to expand and view more information about the plug-in.
    • Check the release date matches the Insight release you are currently using. The link will NOT work if the two builds are not the same.
    • Make sure there is a green tick at the top right of the plug-in that lets you know that there are no problems with the plug-in.

Note: DUG Insight version numbers are set according the date it was released (year/month/day/version control) e.g. Insight version "702160" was released on the February 16, 2017.

Checking the Petrel Directory

  1. Use Windows Explorer and browse to C:\Program Files\Schlumberger\Petrel [version]\Extensions.
  2. The DUG Insight Link_0.0.1.0 folder is copied and installed here.


Now you can safely link a Petrel project in Insight (see Linking Insight and Petrel). If you are experiencing difficulties, do not hesitate to contact [email protected] for assistance.