Troubleshooting Workflow Submission Issues

In some instances, you may run into some issues when attempting to submit a workflow to the Local Job Scheduler. The following are a few common issues and steps you can take to resolve them.

The Build Workflow button is not visible

This issue occurs when Insight cannot detect the Local Job Scheduler. Please perform the following actions to resolve the issue:


The Submit Workflow process is unsuccessful

A common reason for this is inadequate permission to the workflow directory. Ensure that DugQueue has the Modify permission to the workflow directory.

Note: If the problem persists, or if you have any questions, please contact our support team at [email protected].

You may be asked to send your session data from the Logs window for a clearer picture of what happened when the error occurred (see Viewing and Sending Diagnostic Logs).