Insight crashes in nvoglv64.dll after NVIDIA driver update
Error message
Insight crashes suddenly.
The Insight log file (visible through the DUG Launcher) displays the following error message:
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffda73125c6, pid=17144, tid=13196
[...]
# Problematic frame:
# C [nvoglv64.dll+0x12f25c6]
What it means
The NVIDIA display driver crashed. This is known to happen after updating the NVIDIA driver to the latest version.
Solutions
Enable Dynamic Streaming in NVIDIA Control Panel
- Open the NVIDIA Control Panel
- Click on "Manage 3D settings"
- In the "Global settings" tab, "Global presets" list, select "Workstation App - Dynamic Streaming".
- Save and restart Insight.
Alternatively, you can downgrade to the previously working version of the NVIDIA driver.