Why doesn't my floating licence work, even after a successful activation?
A valid, successfully-activated, floating licence will not work if the software is unable to connect to the licence server, or is configured to use the wrong server.
Check network settings
Check floating server
Click on the Floating Server tab to check which server you are using.
The default setting is DUG's main server. Unless you or your IT department has made a special arrangement to operate a local licence server, be sure that Use DUG's main server is selected.
Otherwise, your licence will activate successfully but you will not be able to actually check out the licence and use Insight.