Which Java version does Insight use?

When you install DUG Insight, the installation will include its own version of Java. Hence, Insight will run its own version instead of your system's Java. This is to ensure that you are using a standard version that we know is compatible with that version of Insight.

If there is a problem with Java that is affecting your performance in Insight, please contact our support team at support@dugeo.com.

Note: You may be asked to send data of your session from the Logs window for a clearer picture of the problem (see Viewing and Sending Diagnostic Logs).